What is Software Maintenance?

Our Software Maintenance Plan is a cost effective and comprehensive program offering premium benefits, including priority technical support, dedicated license support, and free major software releases and bug-fix releases at no additional cost during your protection period.

Maintaining an active plan ensures your organization keeps up with the latest Navicat developments and takes full advantage of upcoming advanced features. An active subscription is strictly required to enjoy these perks, guarantee continuous access to expert support, and avoid higher upgrade costs.

 

Maintenance Plan Cost (when purchasing new/upgrade perpetual license):

1st year: Free

Additional 1-year (Total 2 years): 16% of the license price

Additional 2-year (Total 3 years): 24% of the license price

Protection Period:

For each purchase of Navicat, customers are given 1-year of complimentary maintenance that begins on your software purchase date. During this period, customer will be fully covered under our complimentary software maintenance plan and receive priority support services.

You can also choose to add 1 or 2 additional years of software maintenance at the time of purchase, the protection period still commences on your initial purchase date and simply extends for the additional year or years selected.