Navicat Cloud Sales FAQs

Pre-Sales

• What is Navicat Cloud?
• What is Navicat Cloud Portal?
• How much storage do I get from Navicat Cloud?

Payment and Billing

• What's the difference between Navicat Cloud Basic Plan and Navicat Cloud Pro Plan?
• What are the payment options?
• Can I purchase from reseller?
• I do not have credit card, can I settle it offline?
• How can I upgrade to Navicat Cloud Pro Plan? (online, mac, apple)
• I want to change my plan (monthly/yearly), what should I do?
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Two-Step Verification

• How to enable Two-Step Verification?
• How do I disable two-step verification?
• What Authenticator Apps do you support?
• What is a backup code?
• I lost my backup code, how do I revoke it?
• What do I do if I lost my phone or can't sign in using two-step verification?