I did not receive the key file even though my credit card was billed, can you resend it?
Usually we will send out the key within 24 hours after we received your order.
If you could not receive the key after 24 hours of purchase, it is probably that the email we sent was blocked by your email spam filter.
To retrieve your download information and key, you can feel free to login our Customer Center and find the license key information at "My License Key" section.
Have more questions?